Returns & Exchanges

Return and exchange period
Contact customer service within 14 days of receiving your order to request a return or exchange.

How to request help
Please provide your order number, the item concerned and a brief reason for the request. Customer service will provide the applicable return or exchange instructions before anything is sent back.

Your rights
This policy does not limit rights that apply under applicable law.

Customer service is available Monday to Friday, 09:00–24:00.